Effective communication is central to all key interactions you and your staff will have with parents and children at HAPpy camps or term time Wraparound provision.

This bitesize (12-minute) on-demand online course helps staff build on their existing communication skills by providing guidance on initiating and responding to various forms of communication. It’s suitable for all levels of staff within any type of organisation. It can be used for improving communication skills, learning the basics and foundations of effective communication or it can be used as a refresher for those who consider themselves strong communicators and want to ensure they are still familiar with good practices.

Learning outcomes

• Understand the benefits of effective communication skills
• Understand how to eliminate communication roadblocks
• Build relationships that emphasise trust and respect

This course will end with a 20-question multiple choice test.

It is CPD accredited & IIRSM approved (Certificate received upon completion with 90% pass mark).

There is no specific date or time for this course - you can complete this course at a time that suits you by logging in to our IHASCO on demand platform. This is one of 24 courses available on our training dashboard.

ALL USERS can either Log in or Sign up using the same bespoke training link: app.ihasco.co.uk/herts-sports-partnership.

Existing User - Log in

If an email address of an existing account is entered it will take you directly through to your training dashboard (a password is no longer required). You can pick up from where you left off to start a new course, continue one left in progress or renew one that is due to expire.

New User - Sign up

If the email address entered is not recognised as having an existing account it will simply take you through to complete all relevant details needed to create an account and once completed it will direct you to the training dashboard immediately to get started. You can log in thereafter with your email address on the same link.

*Please make sure you enter a valid work or personal email address*

Important info to note before you begin:

• you will find this course under the title ‘'Communication Skills"
• you will see 24 courses available on your home screen. You must only select the course/s that you wish to complete, the other courses listed are optional.
• if you begin a course, you are required to complete it as it uses a credit regardless, but you can leave it 'in progress' and come back to complete it at a time that suits you.