Effective communication is central to all key interactions you and your staff will have with parents and children at HAPpy camps or term time Wraparound provision.

This bitesize (12-minute) on-demand online course helps staff build on their existing communication skills by providing guidance on initiating and responding to various forms of communication. It’s suitable for all levels of staff within any type of organisation. It can be used for improving communication skills, learning the basics and foundations of effective communication or it can be used as a refresher for those who consider themselves strong communicators and want to ensure they are still familiar with good practices.

Learning outcomes

• Understand the benefits of effective communication skills
• Understand how to eliminate communication roadblocks
• Build relationships that emphasise trust and respect

This course will end with a 20-question multiple choice test.

It is CPD accredited & IIRSM approved (Certificate received upon completion with 90% pass mark).

There is no specific date or time for this course - you can complete this course at a time that suits you by logging in to our IHASCO/Atlas on demand platform.

Need to create an account?

If you have never logged in to the IHASCO/Atlas platform before you can CREATE AN ACCOUNT here.

Already have an IHASCO/Atlas account?

You can enter your details to LOG IN here and pick up from where you left off here, all 24 on demand courses will be there waiting for you.

Important info to note before you begin:

• you will find this course under the title ‘'Communication Skills"
• you will need to register/log in using your name and email address to access your account
• you will see 24 courses available on your home screen. You must only select the course/s that you wish to complete, the other courses listed are optional
• if you begin a course, you are required to complete it